Our public-sector expertise

Public-facing communications need human oversight and a traceable process.

8,700+
documents for the public sector
140+
public organizations served
16
specialized language professionals

What we translate

  • Annual reports and management reports
  • Meeting minutes and documents
  • Press releases and public communications
  • Policies, directives and administrative documents
  • Web content and institutional publications

Why entrust us with your content

  • Fully human oversight, never delegated to a machine
  • Documented, traceable process from intake to delivery
  • Mastery of official tone and government terminology
  • OTTIAQ member language professionals, CVs and diplomas on request

Our government translation process

Our method for public sector communications: a specialized translator, an independent reviser and a final validation. Three pairs of human eyes, with a documented and traceable process.

01

Mandate and terminology analysis

We read the document, identify the key issues and prepare the bitexts and terminology resources specific to your field.

02

Translation by a specialist

A language professional who knows public sector communications translates your content, with documented terminology and sources.

03

Independent revision

A second language professional compares source and target, and then corrects, harmonizes and ensures terminological consistency.

04

Validation, confidentiality and delivery

Final check, respect for confidentiality agreements, and delivery in the agreed format, by the agreed deadlines.

The public administration documents we translate

From content for the general public to internal communications, we translate the full range of documents produced by ministries and public agencies.

Public communications
  • Websites and online content
  • News releases and public notices
  • Information and awareness campaigns
  • Access-to-information documents
Administrative documents
  • Annual management reports
  • Policies, directives and standards
  • Forms and guides for citizens
  • Presentations and internal documents
Tenders and compliance
  • Calls for tenders and bids
  • Contractual documents
  • Accountability reporting
  • Content subject to language requirements

Case studies

Most of our clients have been with us for years: we’ve become a true extension of their team. Here is what that looks like in practice.

A public agency’s website

Challenge

An organization must offer its entire website in both official languages, with an impeccable register.

Solution

A dedicated team translates the content, harmonizes the terminology and respects the expected institutional tone.

Result

A consistent website in both languages, and a partner who already knows your templates for updates.

Annual management report

Challenge

A high-volume report that needs to be tabled on a fixed date, with no room for delay.

Solution

A project manager plans the mandate, with specialized translation and independent revision.

Result

The report delivered on time, year after year, by a team that already knows your history.

A major Canadian city’s partner

Challenge

A major Canadian city publishes every week in both official languages, with no room for error.

Solution

A team dedicated to the public sector, available continuously, under a confidentiality agreement.

Result

Over six million words delivered over the years, on the municipal calendar’s deadlines.

Frequently asked questions

Do you translate for the public sector?

Yes. We have translated over 8,700 documents for more than 140 public organizations: ministries, cities, agencies and institutions.

Do you respect government terminology?

Yes. Our language professionals master official terminology and institutional tone, and build translation memories specific to your organization.

Do you guarantee confidentiality?

Yes. We work in controlled environments and sign confidentiality agreements when needed.

Do you meet official language requirements?

Yes. Our language professionals know the expectations specific to government communications and adapt the register and terminology accordingly.

Can you handle high-volume mandates with fixed deadlines?

Yes. For high-volume documents such as annual reports, we assign a project manager and plan the mandate to meet your deadlines.

Services we draw on for this sector

Related sectors

Ready to work with us?

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the words that matter.

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